CUSTOMER SERVICE REPRESENTATIVE

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25TH AND STAFFING LIMITED


CUSTOMER SERVICE REPRESENTATIVE job vacancy in Lagos | 25th and staffing

Job Title

CUSTOMER SERVICE REPRESENTATIVE (Lagos)

Job Type

Full Time

Industry / Specialization

Healthcare & Medical - Sales & Marketing & Business Development

Qualification Requirements

BSc

Years of Experience

4 Years

Job Availability

From: 7-Apr-2020   To: 15-Apr-2020

Job Functions

If you’re interested in playing a part in transforming the medical landscape in Nigeria and help save lives, then there is a role for you.

Our client is looking to hire a CUSTOMER SERVICE REPRESENTATIVE, who will double as a salesperson, assisting the BD team.

 You will be responsible for:

  • Handling clients, referral sources, and administrative department inquires

  • Ensuring customer satisfaction and assisting them with any issues/concerns 

  • Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers

  • Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty

Job Requirements

  • Must have sales and customer service preferably with a bank or high phone banking presence. 

  • 4 years of cognate experience 

  • Ability to convey a positive and professional image to customers and employees

  • Ability to maintain composure in high-pressure situations

  • Capable of following an issue through to its conclusion

  • Great communication skills